We started WP Contained because we saw a recurring nightmare for small business owners:
1. They hire a developer to build a site.
2. The site launches and looks great.
3. Six months later, the developer disappears or is “too busy” for small fixes.
4. The site gets hacked, breaks after an update, or just slowly degrades.
We set out to be the antidote to that cycle. We created a service with clear boundaries, transparent pricing, and reliable communication. We aren’t trying to build the next Facebook; we are trying to be the best possible caretakers for the website you already have.
1. Real Humans, Real Expertise
Automation is great for alerts, but it takes a human expert to understand context. Every update cycle is overseen by a technician who knows what to look for.
2. We Speak “Non-Geek”
We handle the complex code, database optimizations, and server configurations so you don’t have to. When we report back to you, we use plain English, not jargon.
3. Rapid Response, Guaranteed
In the digital world, speed is trust. We pride ourselves on our response times.
Average Response: < 2 hours
Critical Issues: Prioritized immediately
4. No Scope Creep, No Surprise Bills
Most agencies trap you with low retainers and then bill you for every “extra” minute. We define exactly what is included (and what isn’t) so you can budget with 100% confidence.
Transparency: We show our work. You get a report every month detailing exactly what we did.
Prevention: We believe the best bug fix is the one that never had to happen because we caught the conflict early.
Stability: We value boring, reliable uptime over flashy, risky experiments.